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Guidance On Aviation Rules and Statutes

Guidance

DateSubject
December 15, 2014Notice to Colleges and Universities Organizing Flights to College Bowl Games and other Special Events
December 15, 2014Notice to Consumers Purchasing Tickets to Special Events that Include Air Transportation
December 13, 2013Guidance on responding to complaints filed on behalf of airline passengers
August 19, 2013Display of search results on ticket agent websites
June 3, 2013Guidance on transport of portable dialysis machines by air travelers with disabilities
May 31, 2013Guidance on the 24-hour reservation requirement
May 29, 2013Additional Guidance: Preboarding of Air Travelers With Disabilities
March 4, 20132013 Inflation adjustment to domestic baggage liability limit
December 11, 2012Public Charters: contracts, reservation records, debit cards, and vouchers: extension of effective date
May 17, 2012Use of the term “free” in air fare advertisements and disclosure of consumer costs in award travel
April 19, 2012Website information on consumer complaints and use of insecticides in aircraft cabins
February 28, 2012Guidance on the use of rounding in air fare advertisements
February 21, 2012Additional Guidance on Airfare / Air Tour Price Advertisements
December 28, 2011Guidance: Price Increases for Ancillary Services Not Purchased With Ticket
August 5, 2011Notice of enforcement policy: oversale notice for foreign carriers
April 28, 2011Rights of small entities to enforcement fairness, and policy against retaliation
March 4, 2011Guidance re GDS/OTA display bias
February 11, 2011Policy on e-cigarettes
February 1, 2011Warning letter re GDS/OTA display bias
January 10, 2011Guidance on disclosure of code-share service
November 9, 2009Inflation Adjustments to Montreal Convention Liability Limits
October 28, 2009Use of passenger-supplied electronic respiratory assistive devices on aircraft
October 9, 2009Limits on baggage settlements
May 13, 2009Disability Rule: Frequently Asked Questions
March 26, 2009International service: (1) baggage exclusions, (2) responsibility of codeshare carriers
May 13, 2008Disclosure of charges for checked baggage
July 17, 2007Additional guidance concerning service animals re travel to the United Kingdom
February 20, 2007Guidance concerning service animals re travel to the United Kingdom
April 21, 2006Reporting oversales: value of travel vouchers
July 28, 2005Accessible aircraft lavatories: providing accurate information to consumers
June 1, 2005Honoring tickets of insolvent airlines: additional guidance
December 22, 2004Guidance on reporting disability-related complaints
October 8, 2004Role of air charter brokers
May 16, 2003Air Carrier Liability Insurance: Notice to DOT
May 9, 2003Service Animal Guidance
January 23, 2003Honoring tickets of insolvent airlines: more information
November 14, 2002Honoring tickets of insolvent airlines: additional information
August 8, 2002Honoring tickets of insolvent airlines
August 2, 2002Airline agents for service of process
November 19, 2001Nondiscrimination in airport security screening (frequently asked questions)
November 16, 2001Security: FAA guidance on nondiscrimination on the basis of disability or national origin
October 29, 2001Disability issues: security screening (Amended December 6, 2001 and June 27, 2002)
October 12, 2001Nondiscrimination in inspection and safety duties
September 25, 2001Refund when flight is canceled
September 21, 2001Nondiscrimination concerning religion and national origin
December 3, 1997Airline plans under the Aviation Disaster Family Assistance Act.
September 24, 1997Foreign Air Carriers; Unfair and Deceptive Advertising; Enforcement Policy
April 22, 1997Electronic Ticketing: Passenger Notices
November 19, 1996Reporting of oversales:
July 15, 1996"Choice of forum" contract provisions
December 20, 1994
March 16, 1993Disability issues:Suggested Guidelines for Accessible Lavatories in Twin-Aisle Aircraft
December 20, 1991Disability issues: wheelchair reservation codes

Archived Guidance

Updated: Wednesday, December 17, 2014