Contact Us
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
This notice provides guidance to airlines and ticket agents on when they may appropriately advertise air fares as “free.” It also provides guidance on disclosure of costs that carriers may assess in connection with the booking of frequent-flyer award travel. The advice on “free” fares applies to all those that market fares for air transportation, air tours, or tour components in connection with air transportation.
