Contact Us
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
A compilation of rules, guidance, enforcement orders and publications on flight delays, on-time performance disclosure and tarmac delays.
| Name | Document |
|---|---|
| P.L. 112-95: Filing tarmac delay contingency plans with DOT | |
| Text of P.L. 112-95 | View PDF |
| February 24, 2012 DOT implementing notice | View PDF |
| List of carriers with 30 or more seats that must submit tarmac delay plans to DOT | View PDF |
| Tarmac delays and other consumer issues | [HOLD] |
| 14 CFR Part 234 (prior to April 2011 amendment) | View Rule |
| Name | Date | Document |
|---|---|---|
| Frequently Asked Questions | ||
| Consumer Rule I | 12/30/09 | [HOLD] |
| Consumer Rule II | 04/25/11 | [HOLD] |
| Name | Order No. | Document | |
|---|---|---|---|
| Air China Limited | 2013-5-3 | View PDF | |
| Caribbean Airlines Limited | 2013-3-15 | View PDF | |
| United Air Lines, Inc. | 2013-2-9 | View PDF | |
| Virgin America Inc. | 2012-12-20 | View PDF | |
| Copa Airlines, Inc. | 2012-12-18 | View PDF | |
| Pakistan International Airlines Corporation | 2012-9-21 | View PDF | |
| JetBlue Airways Corporation | 2012-8-25 | View PDF | |
| Air India | 2012-5-4 | View PDF | |
| American Eagle Airlines, Inc. | 2011-11-13 | View PDF | |
| Frontier Airlines, Inc. | 2011-6-10 | View PDF | |
| AirTran Airways, Inc. | 2011-4-2 | View PDF | |
| Southwest Airlines Co. | 2011-3-20 | View PDF | |
| United Air Lines, Inc. | 2010-9-22 | View PDF | |
| Pinnacle Airlines, Inc. | 2010-9-11 | View PDF | |
| ExpressJet Airlines, Inc. | 2009-11-18 | View PDF | |
| Continental Airlines, Inc. | 2009-11-17 | View PDF | |
| Mesaba Airlines | 2009-11-16 | View PDF | |
| US Airways, Inc. | 2008-4-4 | View PDF | |
| Delta Air Lines, Inc. | 2007-11-6 | View PDF | |
| Hawaiian Airlines, Inc. | 2007-10-5 | View PDF | |
| JetBlue Airways Corp. | 2007-10-4 | View PDF |
| Name | Document |
|---|---|
| Coping with Flight Delays | View PDF |
| Development of Contingency Plans for Lengthy On-Board Ground Delays | View PDF |
