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Flight Delays

On-Time Performance Disclosure and Tarmac Delays

A compilation of rules, guidance, enforcement orders and publications on flight delays, on-time performance disclosure and tarmac delays.

Rules and Guidance

Name Document
P.L. 112-95: Filing tarmac delay contingency plans with DOT  
Text of P.L. 112-95 View PDF
February 24, 2012 DOT implementing notice View PDF
List of carriers with 30 or more seats that must submit tarmac delay plans to DOT View PDF
Tarmac delays and other consumer issues [HOLD]
14 CFR Part 234 (prior to April 2011 amendment) View Rule

Guidance

Name Date Document
Frequently Asked Questions    
Consumer Rule I 12/30/09 [HOLD]
Consumer Rule II 04/25/11 [HOLD]

Enforcement Orders

Name Order No.   Document
Air Europa 2014-5-5   View PDF
British Airways PLC 2014-4-8   View PDF
Qantas Airways Limited 2014-1-11   View PDF
VRG Linhas Aereas S.A. d/b/a GOL Linhas Aereas Inteligentes 2013-11-23   View PDF
Alaska Airlines, Inc. 2013-11-17   View PDF
United Airlines, Inc. 2013-10-13   View PDF
Avianca 2013-8-9   View PDF
American Eagle Airlines, Inc. 2013-7-18   View PDF
Air China Limited 2013-5-3   View PDF
Caribbean Airlines Limited 2013-3-15   View PDF
United Air Lines, Inc. 2013-2-9   View PDF
Virgin America Inc.                               2012-12-20   View PDF
Copa Airlines, Inc. 2012-12-18   View PDF
Pakistan International Airlines Corporation 2012-9-21   View PDF
JetBlue Airways Corporation 2012-8-25   View PDF
Air India 2012-5-4   View PDF
American Eagle Airlines, Inc. 2011-11-13   View PDF
Frontier Airlines, Inc. 2011-6-10   View PDF
AirTran Airways, Inc. 2011-4-2   View PDF
Southwest Airlines Co. 2011-3-20   View PDF
United Air Lines, Inc. 2010-9-22   View PDF
Pinnacle Airlines, Inc. 2010-9-11   View PDF
ExpressJet Airlines, Inc. 2009-11-18   View PDF
Continental Airlines, Inc. 2009-11-17   View PDF
Mesaba Airlines 2009-11-16   View PDF
US Airways, Inc. 2008-4-4   View PDF
Delta Air Lines, Inc. 2007-11-6   View PDF
Hawaiian Airlines, Inc. 2007-10-5   View PDF
JetBlue Airways Corp. 2007-10-4   View PDF

Publications

Name Document
Coping with Flight Delays View PDF
Development of Contingency Plans for Lengthy On-Board Ground Delays View PDF
Updated: Thursday, May 15, 2014