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Ticket Refunds

A compilation of rules, guidance, enforcement orders and other related information regarding aviation ticket refunds.


14 CFR Part 374View Rule


Guidance on the 24-hour reservation requirement05/31/2013View PDF
Lapse of Airline Ticket Taxes07/23/2011View Info
Spirit Airlines Strike06/12/2010View PDF
Honoring tickets of insolvent information: more information01/23/2003View in MS Word
Honoring tickets of insolvent airlines, add'l information11/14/2002View in MS Word
Honoring tickets of insolvent airlines08/08/2002View in MS Word
Cancellation penalties04/10/1992View PDF

Enforcement Orders

NameOrder No.Document
United Airlines, Inc.2013-8-27View PDF
JetBlue Airways Corporation2013-6-20View PDF
Paragon Air, Inc.2009-07-17View PDF
Boston-Maine Airways Corp.2006-7-7View PDF
Petition for Rulemaking of Joel Kaufman Re: Ticket Change Penalties2003-3-11View PDF
Updated: Thursday, July 24, 2014