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Ticket Refunds

A compilation of rules, guidance, enforcement orders and other related information regarding aviation ticket refunds.


Name Document
14 CFR Part 374 View Rule


Name Date Document
Guidance on the 24-hour reservation requirement 05/31/2013 View PDF
Lapse of Airline Ticket Taxes 07/23/2011 View Info
Spirit Airlines Strike 06/12/2010 View PDF
Honoring tickets of insolvent information: more information 01/23/2003 View in MS Word
Honoring tickets of insolvent airlines, add'l information 11/14/2002 View in MS Word
Honoring tickets of insolvent airlines 08/08/2002 View in MS Word
Cancellation penalties 04/10/1992 View PDF

Enforcement Orders

Name Order No. Document
United Airlines, Inc. 2013-8-27 View PDF
JetBlue Airways Corporation 2013-6-20 View PDF
Paragon Air, Inc. 2009-07-17 View PDF
Boston-Maine Airways Corp. 2006-7-7 View PDF
Petition for Rulemaking of Joel Kaufman Re: Ticket Change Penalties 2003-3-11 View PDF
Updated: Thursday, July 24, 2014