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Ticket Refunds

A compilation of rules, guidance, enforcement orders and other related information regarding aviation ticket refunds.

Rules

Name Document
14 CFR Part 374 View Rule

Guidance

Name Date Document
Guidance on the 24-hour reservation requirement 05/31/2013 View PDF
Lapse of Airline Ticket Taxes 07/23/2011 View Info
Spirit Airlines Strike 06/12/2010 View PDF
Honoring tickets of insolvent information: more information 01/23/2003 View in MS Word
Honoring tickets of insolvent airlines, add'l information 11/14/2002 View in MS Word
Honoring tickets of insolvent airlines 08/08/2002 View in MS Word
Cancellation penalties 04/10/1992 View PDF
     

Enforcement Orders

Name Order No. Document
United Airlines, Inc. 2013-8-27 View PDF
JetBlue Airways Corporation 2013-6-20 View PDF
Paragon Air, Inc. 2009-07-17 View PDF
Boston-Maine Airways Corp. 2006-7-7 View PDF
Petition for Rulemaking of Joel Kaufman Re: Ticket Change Penalties 2003-3-11 View PDF
Updated: Thursday, July 24, 2014