Yesterday, I joined the Texas Department of Motor Vehicles, the Southwest Movers Association, the American Moving and Storage Association and the Better Business Bureau to kick off National Moving Month in Austin.
In 2014, more than 35 million Americans will move, and the month of May marks the start of the prime moving season. This is the time when many families and individuals think about what moving company to hire, and our job is to ensure that it will be a productive and safe one. With our focus on safety and consumer protection, we are working to enforce rules and educate consumers on how to protect themselves against moving fraud. Last year, FMCSA received more than 3,100 consumer complaints – many of these were against “rogue” movers who take advantage of consumers.