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Unister USA, LLC 2012-2-23

This consent order concerns Internet advertisements by Unister USA, LLC, d/b/a Flights24.com (Unister) that (1) failed to comply with the Department’s full-fare advertising requirements as specified in 14 CFR Part 399, and (2) failed to disclose code-share arrangements pursuant to the requirements specified in 14 CFR Part 257 and 49 U.S.C. § 41712(c). These failures constitute separate and distinct unfair and deceptive practices prohibited by section 41712(a). This consent order directs Unister to cease and desist from future violations of Parts 399 and 257 and section 41712 and assesses Unister a compromise civil penalty of $30,000.

Allegiant Air, LLC 2012-2-10

This order concerns violations by Allegiant Air, LLC, (Allegiant) of (1) the requirements of 14 CFR Part 382 (Part 382) with respect to properly coding and recording its disability-related complaints in connection with required disability reporting to the Department of Transportation (Department), as well as providing dispositive written responses to written consumer complaints alleging a violation of Part 382, and related statutory provisions, 49 U.S.C. §§ 41702 and 41705; (2) the Department’s full-fare advertising requirements, 14 CFR 399.84; and (3) 49 U.S.C. § 41712, which prohibits carriers from engaging in unfair and deceptive practices and unfair methods of competition.

Orbitz Worldwide, LLC. 2011-10-5

This consent order concerns Internet advertisements by Orbitz Worldwide, LLC., (Orbitz) that violated the advertising requirements specified in 14 CFR Part 399, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Orbitz to cease and desist from future violations of Part 399 and section 41712, and assesses the company a compromise civil penalty of $60,000.

Swift Air, LLC 2011-8-14

This consent order concerns violations of certain consumer protection provisions of the Department of Transportation’s (Department) Public Charter regulations, 14 CFR 380.43, by Swift Air, LLC, (Swift Air) a direct air carrier, stemming from its voluntary cancellation of a public charter flight less than 10 days before the scheduled departure date without demonstrating circumstances that rendered it physically impossible for Swift Air to conduct the operation.

Globester, LLC 2011-6-33

This consent order concerns Internet advertisements by Globester, LLC (Globester), that violated the Department’s full-fare advertising requirements specified in 14 CFR Part 399, the Department’s code-share disclosure rule, 14 CFR Part 257, and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It directs Globester to cease and desist from future violations of Parts 399 and 257 and section 41712, and assesses Globester a compromise civil penalty of $40,000.

Capital Airways, LLC 2011-1-2

This consent order concerns unauthorized air transportation by Capital Airways, LLC, (Capital Airways). Since at least April 2010, Capital Airways has engaged in air transportation without holding the requisite economic authority from the Department. This order directs Capital Airways to cease and desist from such future violations and assesses Capital Airways a compromise civil penalty of $175,000.

Medjet Assistance, LLC 2009-6-19

This consent order concerns the unlawful holding out of direct air transportation by Medjet Assistance, LLC (MedjetAssist), an indirect air carrier specializing in air ambulance services. The conduct in question exceeded the scope of the economic authority conferred in Civil Aeronautics Board (CAB) Order 83-1-36 and violated 49 U.S.C. § 41101, the Department’s economic licensing requirement for air carriers. Those violations also constituted an unfair and deceptive trade practice and unfair method of competition in violation of 49 U.S.C. § 41712. This consent order directs MedjetAssist to cease and desist from such further violations and assesses MedjetAssist a compromise civil penalty of $25,000.

Angel Medflight Worldwide Air Ambulance Services, LLC 2009-4-17

This consent order concerns the holding out of direct air transportation by Angel Medflight Worldwide Air Ambulance Services, LLC, (Angel Medflight), an indirect air carrier specializing in air ambulance services. The conduct in question exceeds the scope of the economic authority conferred in Civil Aeronautics Board (CAB) Order 83-1-36. It also contravenes 49 U.S.C. § 41101, the Department’s economic licensing requirement for air carriers, and 49 U.S.C. § 41712, which prohibits air carriers from engaging in unfair and deceptive trade practices and unfair methods of competition. This consent order directs Angel Medflight to cease and desist from such further violations and assesses Angel Medflight a compromise civil penalty of $10,000.

OneSky Network, LLC 2007-6-1

This consent order concerns violations by OneSky Network, LLC (OneSky), of the Department’s aviation licensing requirement, 49 U.S.C. § 41101, and regulatory and statutory prohibitions against ticket agents engaging in unfair and deceptive trade practices and unfair methods of competition found in 14 CFR 399.80 and 49 U.S.C. § 41712. These violations are the result of OneSky having held out common carriage air service as an airline without the requisite economic authority from the Department. This order directs OneSky to cease and desist from future violations and assesses the company compromise civil penalties of $50,000.

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