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Inc.

Primaris Airlines, Inc. 2008-9-31

This order concerns violations by Primaris Airlines, Inc. (Primaris) of the requirements of 14 CFR Part 382 (Part 382), with respect to the filing of annual reports detailing disability-related complaints that Primaris received from passengers in calendar years 2005 and 2007. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.c. § 41705, and violations of Part 382 also violate the ACAA. This order directs Primaris to cease and desist from future similar violations of Part 382 and the ACAA and assesses the carrier $80,000 in civil penalties.

Virgin America, Inc. 2008-4-32

This consent order concerns Virgin America, Inc.’s (Virgin America) advertisement and sale of proposed new air service prior to the carrier obtaining effective economic authority from the U.S. Department of Transportation (Department) in violation of 14 CFR 201.5, which also violated 49 U.S.C. § 41712, the statutory prohibition on unfair and deceptive practices and unfair methods of competition. The order assesses a compromise civil penalty of $25,000 and directs the carrier to cease and desist from further violations.

Jet One Jets, Inc. 2008-3-2

This consent order concerns the unlawful holding out of air transportation by Jet One Jets, Inc., (JOJ) in contravention of the statutory licensing requirements of 49 U.S.C. § 41101, and 49 U.S.C. § 41712, which prohibits ticket agents and air carriers from engaging in unfair and deceptive practices and unfair methods of competition. It directs JOJ to cease and desist from such further violations and assesses JOJ a compromise civil penalty of $60,000.

Arrowhead Express, Inc. 2007-8-1

This consent order concerns unlawfi~l holding out of direct air transportation by Arrowhead Express, Inc. (Arrowhead) that constitutes violations of 49 U.S.C. $5 41 101 and 41712 and 14 CFR Part 296. This consent order directs Arrowhead to cease and desist from further violations of these provisions and to pay a compromise civil penalty of $10,000.

Northwest Airlines, Inc. - 2007-6-12

This Consent Order concerns violations by Northwest Airlines, Inc., (Northwest) of the Department's oversales rule, 14 CFR Part 250, and 49 U.S.C. 5 41 712, which prohibits unfair and deceptive practices, stemming from the carrier's failure to provide, upon request, a written explanation of its denied boarding policies. The order assesses Nortliwcst a civil penalty of $40,000.

Austrian Airlines 2007-5-8

This order concerns violations by Austrian Airlines (Austrian) of the requirement of CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar year 2004 and 2005.

Comair, Inc., d/b/a Delta Connection 2007-5-9

This order concerns apparent violations by Comair, Inc. d/b/a Delta Connection (“Comair”) of the statutory prohibition against unfair or deceptive practices, 49 U.S.C. § 41712, arising from its failure to provide consumers with certain amenities during flight disruptions in accordance with its contract of carriage. This consent order directs Comair to cease and desist from future violations and assesses a compromise civil penalty in the amount of $75,000, subject to the offset and forgiveness provisions described below.

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