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Twin Air Calypso Limited, Inc. 2012-2-20

About this Order

This consent order concerns unauthorized scheduled passenger service as a commuter air carrier by Twin Air Calypso Limited, Inc., (TAC) in violation of 49 U.S.C. §§ 41101, 41712, and 41738 and 14 CFR Part 298, the Department’s commuter air carrier requirements, as well as Order 2005-3-38. It directs TAC to cease and desist from further violations of these statutory provisions, federal regulation, and order, and it assesses the carrier a compromise civil penalty of $70,000.

Spirit Airlines, Inc. 2012-1-20

This order concerns violations by Spirit Airlines, Inc., (Spirit) of the requirements of 14 CFR Part 382 (Part 382) with respect to properly coding and recording its disability-related complaints in connection with required reporting to the Department of Transportation (Department) as well as providing dispositive responses to written complaints alleging a violation of Part 382. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and violations of that part also violate the ACAA. To the extent that the ACAA and Part 382 violations occurred in interstate air transportation, the incidents are also violations of 49 U.S.C. § 41702, which requires that air carriers provide safe and adequate interstate air transportation; to the extent the violations occurred in foreign air transportation, the incidents violate 49 U.S.C. § 41310, which, in part, prohibits air carriers and foreign air carriers from unreasonably discriminating against any person in foreign air transportation. Violations of Part 382 also constitute unfair and deceptive practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Spirit to cease and desist from future similar violations and assesses the carrier $100,000 in civil penalties.

United Air Lines, Inc. 2011-11-2

This order concerns violations by United Air Lines, Inc. (“United”) of the Federal statutes prohibiting U.S. and foreign air carriers from subjecting any air traveler to discrimination on the basis of race, color, national origin, religion, sex or ancestry. The order directs United to cease and desist from future violations and assesses the carrier $60,000 in civil penalties.

Viajes Galiana, Inc 2011-10-19

This consent order concerns violations of certain consumer protection provisions of the Department of Transportation’s (Department) Public Charter regulations during 2011 by Viajes Galiana, Inc., (VGI) a Public Charter operator, stemming from its failure to ensure that its authorized agents complied with the provisions of 14 CFR 380.30 when advertising Public Charter flights on VGI’s behalf.

Air Charters, Inc., d/b/a Air Flamenco 2011-8-16

This consent order concerns unauthorized scheduled passenger service as a commuter air carrier by Air Charters, Inc., d/b/a Air Flamenco (Air Flamenco) in violation of 49 U.S.C. §§ 41101, 41712, and 41738 and 14 CFR Part 298, the Department’s commuter air carrier requirements. It directs Air Flamenco to cease and desist from further violations of these statutory provisions and federal regulation and assesses the carrier a compromise civil penalty of $30,000.

United Air Lines, Inc. 2011-8-7

This consent order concerns inaccurate information provided by United Air Lines, Inc., (United) to consumers regarding its liability limit for lost, damaged, or delayed baggage on flights covered by the Montreal Convention (Convention) in violation of 49 U.S.C. § 41712. The order directs United to cease and desist from future similar violations of section 41712, and assesses the carrier a compromise civil penalty of $20,000.

Cameron Air Services, Inc. 2011-6-19

This order concerns unauthorized passenger air service between two cities in the United States by Cameron Air Service, Inc., (Cameron) a Canadian charter air taxi registered with the Department pursuant to 14 CFR Part 294, that violates 49 U.S.C. §§ 41703 and 41712 and 14 CFR Part 294. It directs Cameron to cease and desist from future violations of Part 294 and sections 41703 and 41712, and assesses the carrier a compromise civil penalty of $20,000.

Global Airline Services, Inc., and Harold J. Pareti, Individually 2011-6-3

This consent order concerns unauthorized air transportation by Global Airline Services, Inc., (Global) and Harold J. Pareti (Mr. Pareti and Global are collectively referred to as “Respondents”). Since at least 2009, Mr. Pareti and Global, a business entity over which he exercises absolute ownership, direction, and control, have engaged in the provision of air transportation as an indirect air carrier without holding requisite economic authority from the Department of Transportation. This consent order also concerns separate and distinct violations of the Department’s prohibition against unfair and deceptive practices and unfair methods of competition, 49 U.S.C. § 41712, arising from Respondents’ marketing and sale of air transportation services ultimately operated by a company that did not hold proper authority from the Department. This order directs Respondents to cease and desist from such further violations and assesses a compromise civil penalty of $120,000.

American Airlines, Inc. 2011-2-14

Unpublished

This consent order concerns violations of 49 U.S.C. § 41712, which prohibits unfair and deceptive trade practices and unfair methods of competition, by American Airlines, Inc., (American) for failure to disclose the amount of fees and use restrictions on travel vouchers offered and provided as denied boarding compensation (DBC) to passengers who volunteered to give up their seats in oversales situations. This consent order directs American to cease and desist from such further violations and assesses American a compromise civil penalty of $90,000.

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