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Enforcement Order

The COMM Group, Inc., Cheap Caribbean, Inc. 2010-12-20

This consent order concerns advertisements by The COMM Group, Inc., and Cheap Caribbean, Inc.1
(collectively “Cheap Caribbean”) that violate the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84) and constitute unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Cheap Caribbean to cease and desist from future violations and assesses the company compromise civil penalties of $65,000.

JetBlue Airways Corp. 2010-12-17

This order concerns violations by JetBlue Airways Corp. (JetBlue) of the requirements of 14 CFR Part 382 (Part 382) with respect to providing wheelchair assistance to passengers with a disability, making dispositive responses to written complaints alleging a violation of Part 382, and properly categorizing its disability-related complaints. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and violations of that part also violate the ACAA. To the extent that the ACAA and Part 382 violations occurred in interstate air transportation, the incidents are also violations of 49 U.S.C. § 41702, which requires that air carriers provide safe and adequate interstate air transportation; to the extent the violations occurred in foreign air transportation, the incidents would violate 49 U.S.C. § 41310, which, in part, prohibits air carriers and foreign air carriers from unreasonably discriminating against any person in foreign air transportation. Violations of Part 382 also constitute unfair and deceptive practices and unfair methods of competition in violation of 49 U.S.C. § 41712. In addition, this consent order covers violations by JetBlue of the Department’s code-share disclosure rule, 14 CFR Part 257 and 49 U.S.C. § 41712. This order directs JetBlue to cease and desist from future violations of Parts 382 and 257 and assesses the carrier $600,000 in civil penalties.

Caribbean Airlines Limited 2010-12-4

This consent order concerns Internet advertisements by Caribbean Airlines Limited (CAL) that violated the full fare advertisement requirements specified in 14 CFR Part 399 as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs CAL to cease and desist from future violations of Part 399 and Section 41712, and assesses the carrier a compromise civil penalty of $40,000.

New Flight Solutions, Inc., d/b/a New Flight Charters 2010-11-23

This order concerns apparent violations by New Flight Solutions, Inc., d/b/a New Flight Charters, (New Flight) of the Department’s aviation licensing requirements, 49 U.S.C. § 41101, and 49 U.S.C. § 41712, which prohibits ticket agents and air carriers from engaging in unfair and deceptive trade practices and unfair methods of competition. This order also concerns New Flight’s separate and distinct violation of 14 CFR 399.80(a), which proscribes certain practices by ticket agents that constitute unfair and deceptive practices and unfair methods of competition. This order directs New Flight to cease and desist from such further violations and assesses New Flight a compromise civil penalty of $40,000.

Compania Panameña de Aviación, S.A. 2010-11-15

This consent order concerns Internet advertisements by Compania Panameña de Aviación, d/b/a Copa Airlines, Inc. (Copa) that violated the full fare advertisement requirements specified in 14 CFR Part 399 as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Copa to cease and desist from future violations of Part 399 and Section 41712, and assesses the carrier a compromise civil penalty of $50,000.

Friendship Airways, Inc.d/b/a Yellow Air Taxi 2010-11-14

This consent order concerns violations by Friendship Airways, Inc., d/b/a Yellow Air Taxi (Yellow Air Taxi), of the Department’s liability insurance coverage rules, as stated in 14 CFR Parts 205 and 298 and related statutory requirements, 49 U.S.C. §§ 41101 and 41712. It directs Yellow Air Taxi to cease and desist from future violations of 14 CFR Parts 205 and 298 and 49 U.S.C. §§ 41101 and 41712, and assesses the carrier a compromise civil penalty of $30,000.

Unique Vacations, Inc. 2010-11-7

This consent order concerns advertisements by Unique Vacations, Inc., (“Unique Vacations”) that were published in print and electronic media for Sandals Resorts that violate the Department’s price advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84) and constitute unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Unique Vacations to cease and desist from future violations and assesses the company compromise civil penalties of $200,000.

City Skies, Inc., and Ronald E. Mays 2010-11-1

This consent order concerns the unauthorized advertising, sales, and operation of charter air transportation by City Skies, Inc., (“City Skies”) and Ronald E. Mays (hereinafter collectively referred to as the “Respondents”). Specifically, in the fall of 2009, Ronald E. Mays, through City Skies, over which he exercised primary control and direction, engaged in air transportation as an indirect air carrier without economic authority from the Department.

Alaska Airlines, Inc. 2010-10-24

This consent order concerns violations by Alaska Airlines, Inc., (Alaska) of the full fare advertising requirements specified in 14 CFR 399.84 and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. This order directs Alaska to cease and desist from future violations of section 399.84 and section 41712, and assesses the carrier a compromise civil penalty of $50,000.

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