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Disability Services Handbook

DRC Handbook Chapter 2: History of the DRC

The DRC was established in 1999 as a centrally funded reasonable accommodation program for employees with disabilities in DOT.  Prior to that time, reasonable accommodations were granted at the program office level, often resulting in inconsistent practices among Operating Administrations (OAs) and individual programs. Employees with disabilities advocated for the creation of a Department-wide program where reasonable accommodations would be provided consistently and effectively throughout the Department.

Foreword: How to Use This Handbook

This Handbook describes the services provided by the DOT Disability Resource Center. The Handbook is designed to be easily navigated on the web, with searchable terms and clickable links to sections and references.

The chapters are meant to stand each on its own, to make it easier for users to search and find relevant information. As such, similar information appears across multiple sections so users can avoid having to peruse the document to answer a specific question.

Disability Resource Center (DRC) Handbook

This Handbook describes the services provided by the DOT Disability Resource Center. The Handbook is designed to be easily navigated on the web, with searchable terms and clickable links to sections and references.

The chapters are meant to stand each on its own, to make it easier for users to search and find relevant information. As such, similar information appears across multiple sections so users can avoid having to peruse the document to answer a specific question.

Disability Services Handbook

This Handbook describes the services provided by the DOT Disability Resource Center. The Handbook is designed to be easily navigated on the web, with searchable terms and clickable links to sections and references.

The chapters are meant to stand each on its own, to make it easier for users to search and find relevant information. As such, similar information appears across multiple sections so users can avoid having to peruse the document to answer a specific question.

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