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Disabilities

New DOT rules to make flying easier for passengers with disabilities

At DOT, we believe that all airline passengers deserve to be treated fairly when they fly.  And we’ve been hard at work introducing consumer protections to ensure equal access to hassle-free transportation for all air travelers.

Today as part of that ongoing effort, we announced a new rule requiring airline websites and automated airport kiosks to be accessible to passengers with disabilities.

Photo of man in a wheelchair using an accessible airport ticketing kiosk

New Rule Strengthens Protections for Americans with Disabilities at Rail Stations

U.S. Transportation Secretary Ray LaHood today announced that individuals with disabilities will have greater access to intercity, commuter and high-speed train travel as a result of a new rule requiring new station platform construction or significant renovation to enable those with disabilities to get on and off any car on a train.

Atlantic Southeast Airlines Fined for Violating Rules Protecting Air Travelers with Disabilities

The U.S. Department of Transportation (DOT) today assessed a civil penalty against Atlantic Southeast Airlines (ASA) for violating rules protecting air travelers with disabilities.  The carrier was assessed a $200,000 civil penalty of which up to $75,000 may be used to improve its service to disabled passengers above levels required by DOT rules.

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