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alternative dispute resolution

FAQs

Alternative Dispute Resolution (ADR) refers to a variety of dispute resolution processes designed to assist parties in working through issues and/or resolving differences. These processes involve a third party neutral and are typically voluntary. The neutral can play a variety of roles, including facilitating discussions, providing parties with a “reality check” on the merits and value of their claims, assisting with creative problem solving, and writing agreements that reflect the needs of the parties. The most familiar ADR processes are mediation and arbitration.

Training Opportunties

Experience at the Department of Transportation, in other Federal agencies, and in the private sector have shown that alternative dispute resolution (ADR) can improve communications and achieve mutually acceptable solutions more effectively than traditional, non-collaborative processes. The Center for Alternative Dispute Resolution works with organizations and individuals to increase knowledge, quality, and use of ADR. The Center serves as an information resource to both DOT ADR providers and users.

Center for Alternative Dispute Resolution

The Center for Alternative Dispute Resolution works with organizations and individuals to increase the knowledge, quality, and use of alternative dispute resolution (ADR). The Center serves as an information resource to both DOT ADR providers and users. ADR is designed to assist parties in resolving differences. These processes involve a third party neutral and are typically voluntary. ADR does not replace more traditional dispute resolution mechanisms but merely offers an alternative. If an ADR process does not resolve a conflict, you retain all rights to pursue more traditional approaches.