WASHINGTON – The U.S. Department of Transportation (DOT) today fined ticket agent Airtrade International, doing business as Vayama, $80,000 for violating DOT’s unfair and deceptive trade practices rule by advertising fares that failed to distinguish between government taxes and fees and charges imposed by the airline. Vayama also violated DOT’s full fare advertising rule by advertising fares that were rounded down below the actual total fare amount. DOT ordered the company to cease and desist from further violations.
WASHINGTON – Airline consumer complaints filed with the U.S. Department of Transportation (DOT)’s Aviation Consumer Protection Division during November were down 23.6 percent from November 2012 and down 11.9 percent from October 2013, according to the DOT’s Air Travel Consumer Report released today.
The U.S. Department of Transportation (DOT) today fined the Brazilian airline GOL $250,000 for violating a number of DOT’s rules protecting the rights of air travelers. This is the largest penalty assessed for violations of the rules adopted in April 2011.
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