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Air Consumer

Arrowhead Express, Inc. 2007-8-1

This consent order concerns unlawfi~l holding out of direct air transportation by Arrowhead Express, Inc. (Arrowhead) that constitutes violations of 49 U.S.C. $5 41 101 and 41712 and 14 CFR Part 296. This consent order directs Arrowhead to cease and desist from further violations of these provisions and to pay a compromise civil penalty of $10,000.

Northwest Airlines, Inc. - 2007-6-12

This Consent Order concerns violations by Northwest Airlines, Inc., (Northwest) of the Department's oversales rule, 14 CFR Part 250, and 49 U.S.C. 5 41 712, which prohibits unfair and deceptive practices, stemming from the carrier's failure to provide, upon request, a written explanation of its denied boarding policies. The order assesses Nortliwcst a civil penalty of $40,000.

OneSky Network, LLC 2007-6-1

This consent order concerns violations by OneSky Network, LLC (OneSky), of the Department’s aviation licensing requirement, 49 U.S.C. § 41101, and regulatory and statutory prohibitions against ticket agents engaging in unfair and deceptive trade practices and unfair methods of competition found in 14 CFR 399.80 and 49 U.S.C. § 41712. These violations are the result of OneSky having held out common carriage air service as an airline without the requisite economic authority from the Department. This order directs OneSky to cease and desist from future violations and assesses the company compromise civil penalties of $50,000.

LAN Airlines 2007-5-15

This order concerns violations by LAN Airlines, S.A. (LAN) of the requirements of 14 CFR 382 (Part 382), limited to the filling of annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar years 2004 and 2005.

Austrian Airlines 2007-5-8

This order concerns violations by Austrian Airlines (Austrian) of the requirement of CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar year 2004 and 2005.

Comair, Inc., d/b/a Delta Connection 2007-5-9

This order concerns apparent violations by Comair, Inc. d/b/a Delta Connection (“Comair”) of the statutory prohibition against unfair or deceptive practices, 49 U.S.C. § 41712, arising from its failure to provide consumers with certain amenities during flight disruptions in accordance with its contract of carriage. This consent order directs Comair to cease and desist from future violations and assesses a compromise civil penalty in the amount of $75,000, subject to the offset and forgiveness provisions described below.

Jet Choice I, LLC 2007-4-23

This consent order concerns unauthorized air transportation operations by Jet Choice I, LLC, (JC1). The company, which represented itself as providing aircraft management services, engaged in unauthorized air transportation aboard aircraft belonging to various leasing companies that were either wholly owned or otherwise controlled by JC1’s owner. This order directs JC1 to cease and desist from such future unlawful conduct and assesses JC1 a compromise civil penalty of $250,000.

Imperial Jets, Inc. 2007-4-7

This consent order concerns common carriage air service by Imperial Jets, II~c., I\ ithout the requisite Departmental economic authority. Such conduct contravenes 49 U.S.C. 8 41 101, the Department's akiation licensing requirement, and 49 U.S.C. # 41712, which prohibits ticket agents and air carriers from engaging in unfair and deceptive trade practices and ~lnhir methods of competition. This order also concerns Irnperial Jets' separate and distinct violations of 14 CFR 399.80(a), which details certain proscribed practices by ticket agents that constitute unfair and deceptive practices and unfair methods of co~npetition. It directs Imperial Jets to cease and desist from such fill-ther kiolations and assesses Imperial Jets a con~promise civil penalty.

United Air Lines, Inc. 2007-2-13

This consent order concerns certain fare advertisements on United Air Lines' website (www.united.com) that failed to disclose adequately one of the significant restrictions applicable to a discount fare program available to U.S. military personnel, referred to as the "United Thanks our Troops" program. These advertisements, consequently, constituted an unfair and deceptive trade practice in violation of 49 U.S.c. § 41712. Based on these violations, the order directs the carrier to cease and desist from future similar violations.

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