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Air Consumer

Compania Mexicana de Aviacion, S.A. de C.V. 2008-4-6

This order concerns violations of the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705,1 which prohibits discrimination in air travel against individuals with disabilities. Since the apparent ACAA violations occurred in foreign air transportation they constitute violations of 49 U.S.C. § 41310(a), which prohibits an air carrier from subjecting a person to unreasonable discrimination in foreign air transportation. ACAA violations also constitute unfair and deceptive trade practices in violation of 49 U.S.C. § 41712. This order directs Compania Mexicana de Aviacion, S.A. de C.V. (Mexicana) to cease and desist from future violations of the ACAA and assesses a compromise civil penalty of $75,000 for such violations.

AHI International Corporation d/b/a AHI Travel and Alumni Holidays 2008-3-5

This consent order concerns advertisements by AHI International Corporation d/b/a AHI Travel and Alumni Holidays ("AHI Travel"), that violate the Department's advertising requirements specified in section 399.84 of the Department's regulations (14 CFR 399.84), and constitute unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.s.c. § 41712. This order directs AHI Travel to cease and desist from future violations and assesses the company compromise civil penalties of $45,000.

Jet One Jets, Inc. 2008-3-2

This consent order concerns the unlawful holding out of air transportation by Jet One Jets, Inc., (JOJ) in contravention of the statutory licensing requirements of 49 U.S.C. § 41101, and 49 U.S.C. § 41712, which prohibits ticket agents and air carriers from engaging in unfair and deceptive practices and unfair methods of competition. It directs JOJ to cease and desist from such further violations and assesses JOJ a compromise civil penalty of $60,000.

US Airways, Inc. 2008-2-35

This consent order concerns the display of inaccurate and misleading information on the US Airways website regarding fares for infants traveling on a parent’s lap (“lap infants”). The inaccurate display of fare information constitutes an unfair and deceptive trade practice and unfair method of competition in violation of 49 U.S.C. § 41712 and violates the full-fare advertising requirements of 14 CFR 399.84. This order directs the carrier to cease and desist from similar conduct in the future and assesses a compromise civil penalty of $100,000 under 49 U.S.C. § 46301.

Ritz Tours, Inc. 2008-2-22

This consent order concerns advertisements by Ritz Tours, Inc. ("Ritz Tours"), that violate the Department's advertising requirements specified in section 399.84 of the Department's regulations (14 CFR 399.84), and constitute unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Ritz Tours to cease and desist from future violations and assesses the company compromise civil penalties of $55,000.

Pacific Delight Tours, Inc. 2008-2-13

This consent order concerns violations by Pacific Delight Tours, Inc. (Pacific Delight), of the requirements of the Department’s full fare advertising rule, 14 CFR 399.84. Pacific Delight failed to include fuel surcharges, where applicable, in air tour prices it listed in a number of print advertisements and on its website and failed to provide adequate disclosure of additional charges and fees, such as taxes and other fees that may be listed separately. These omissions, moreover, violated 49 U.S.C. § 41712, the statutory provision prohibiting unfair and deceptive trade practices and unfair methods of competition. This order directs Pacific Delight and its affiliated companies to cease and desist from future similar violations and assesses $20,000 in compromise civil penalties.

Israir Airlines and Tourism Ltd - December 4, 2007

This order concerns violations by Israir Airlines and Tourism Ltd (Israir) of the requirements of 14 CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar years 2004 and 2005. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and violations of that part also violate the ACAA. This order directs Israir to cease and desist from future similar violations of Part 382 and the ACAA and assesses the carrier $18,000 in civil penalties.

Group Voyagers, Inc., d/b/a Globus, Cosmos, Brennan Vacations, Monograms, and Avalon Waterways 2007-11-13

This consent order concerns advertisements by Group Voyagers, Inc., d/b/a Globus, Cosmos, Brennan Vacations, Monograms and Avalon Waterways (collectively “Group Voyagers”) that violate the Department’s advertising requirements specified in Part 399 of the Department’s regulations (14 CFR Part 399), and constitute unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Group Voyagers to cease and desist from future violations and assesses the company compromise civil penalties of $70,000.

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