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Air Consumer

Ritz Tours, Inc. 2008-2-22

This consent order concerns advertisements by Ritz Tours, Inc. ("Ritz Tours"), that violate the Department's advertising requirements specified in section 399.84 of the Department's regulations (14 CFR 399.84), and constitute unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Ritz Tours to cease and desist from future violations and assesses the company compromise civil penalties of $55,000.

Pacific Delight Tours, Inc. 2008-2-13

This consent order concerns violations by Pacific Delight Tours, Inc. (Pacific Delight), of the requirements of the Department’s full fare advertising rule, 14 CFR 399.84. Pacific Delight failed to include fuel surcharges, where applicable, in air tour prices it listed in a number of print advertisements and on its website and failed to provide adequate disclosure of additional charges and fees, such as taxes and other fees that may be listed separately. These omissions, moreover, violated 49 U.S.C. § 41712, the statutory provision prohibiting unfair and deceptive trade practices and unfair methods of competition. This order directs Pacific Delight and its affiliated companies to cease and desist from future similar violations and assesses $20,000 in compromise civil penalties.

Israir Airlines and Tourism Ltd - December 4, 2007

This order concerns violations by Israir Airlines and Tourism Ltd (Israir) of the requirements of 14 CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar years 2004 and 2005. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and violations of that part also violate the ACAA. This order directs Israir to cease and desist from future similar violations of Part 382 and the ACAA and assesses the carrier $18,000 in civil penalties.

Group Voyagers, Inc., d/b/a Globus, Cosmos, Brennan Vacations, Monograms, and Avalon Waterways 2007-11-13

This consent order concerns advertisements by Group Voyagers, Inc., d/b/a Globus, Cosmos, Brennan Vacations, Monograms and Avalon Waterways (collectively “Group Voyagers”) that violate the Department’s advertising requirements specified in Part 399 of the Department’s regulations (14 CFR Part 399), and constitute unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Group Voyagers to cease and desist from future violations and assesses the company compromise civil penalties of $70,000.

Cayman Airways 2007-10-19

This order concerns violations by Cayman Airways of the requirements of 14 CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar years 2004, 2005, and 2006

Cayman Airways - October 19, 2007

This order concerns violations by Cayman Airways of the requirements of 14 CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar years 2004, 2005, and 2006. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and violations of that part also violate the ACAA. This order directs Cayman Airways to cease and desist from future similar violations of Part 382 and the ACAA and assesses the carrier $20,000 in civil penalties.

Air New Zealand 2007-10-8

This order concerns violations by Air New Zealand, Limited (Air New Zealand) of the requirements of 14 CFR Part 382 (Part 382), with respect to filing an annual report detailing disability-related complaints that the foreign air carrier received from passengers in calendar year 2005.

Iberia Lineas Aereas de Espana, S.A. (Iberia Airlines) 2007-9-21

This consent order concerns radio advertisements by Iberia Lineas Aereas de Espana, S.A., (Iberia Airlines) that fded to comply with the Department's rule on fare advertising, 14 CFR 399.84, and thereby violated the statutory proscription in 49 U.S.C. § 41712 against unfair and deceptive practices. This order directs Iberia Airlines to cease and desist from future violations and assesses the carrier a compromise civil penalty of $35,000.

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