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Air Consumer

Turismo Tony Perez 2009-4-3

This consent order concerns violations of certain consumer protection provisions of the Department’s Public Charter regulations during 2008 by Turismo Tony Perez (Turismo), a Public Charter Operator that sold Public Charter flights directly to the public.

Turismo failed to properly maintain an escrow account and improperly used and handled charter participant funds in violation of 14 CFR Parts 380. These activities also constituted an unfair and deceptive practice in violation of 49 U.S.C. § 41712. This order directs Turismo to cease and desist from future similar violations and directs Turismo to pay a compromise civil penalty of $40,000.

Condor Flugdienst GmbH 2009-4-1

This consent order concerns advertisements by Condor Flugdienst GmbH (“Condor”) that violate the Department’s advertising requirements specified in Part 399 of the Department’s regulations (14 CFR Part 399), and constitute unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Condor Flugdienst GmbH to cease and desist from future violations and assesses the company compromise civil penalties of $22,000.

Liberty Travel Inc. 2009-2-9

This consent order concerns print and website advertisements by Liberty Travel Inc. (“Liberty”), a ticket agent, that failed to comply with the Department’s rule on full fare advertising, 14 CFR 399.84, and the related statute, 49 U.S.C. § 41712(a), which prohibits unfair and deceptive practices. This order assesses a compromise civil penalty of $55,000 and directs Liberty to cease and desist from future similar violations.

Pascan Aviation, Inc. 2009-1-9

This order concerns unauthorized air transportation by Pascan Aviation, Inc., (Pascan) between Canada and the United States in violation of 14 CFR Part 294 and 49 U.S.C. §§ 41301 and 41712. It directs Pascan to cease and desist from further violations of the Department's rule and these statutory provisions and assesses a compromise civil penalty of $20,000 (US).   

Air Jamaica, Ltd. 2008-12-25

This consent order concerns fare displays by Air Jamaica, Ltd. (Air Jamaica) on its website (www.AirJamaica.com) that failed to comply with the Department's rule on full fare advertising, 14 CFR 399.84. These advertising practices, in addition, constituted an unfair and deceptive trade practice and an unfair method of competition in violation of 49 U.S.c. § 41712. Based on these violations, this order assesses a compromise civil penalty of $105,000 and directs the carrier to cease and desist from future similar violations.

JTB Corporation d/b/a JTB USA, Inc. 2008-12-24

This consent order concerns advertisements by JTB Corporation d/b/a JTB USA, Inc., (“JTB USA”) that violate the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84) and constitute unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs JTB USA to cease and desist from future violations and assesses the company compromise civil penalties of $60,000.

Spirit Airlines, Inc. 2008-12-14

This consent order concerns fare displays by Spirit Airlines, Inc. (Spirit) on its website (www.Spirit.com) that failed to comply with the Department's rule on full fare advertising, 14 CFR 399.84. The carrier's website failed to include certain carrierimposed fees in the advertised "base fare" in violation of 14 CFR 399.84. These advertising practices, in addition, constituted an unfair and deceptive trade practice and an unfair method of competition in violation of 49 U.S.C. § 4 t 7 I 2. Based on these violations, this order assesses a compromise civil penalty of $40,000 and directs the carrier to cease and desist from future similar violations.

Vantage Travel Service, Inc., d/b/a Vantage Deluxe World Travel - 2007-12-18

This consent order concerns advertisements by Vantage Travel Service, Inc., d/b/a Vantage Deluxe World Travel (“Vantage Deluxe”), that violate the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84), and constitute unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Vantage Deluxe to cease and desist from future violations and assesses the company compromise civil penalties of $65,000.

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