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Air Consumer

Jetstar Airways Pty Limited 2009-10-17

This order concerns violations by Jetstar Airways Pty Limited ABN 33 069 720 2431 (Jetstar), a foreign air carrier subsidiary of Qantas Airways, of the requirements of 14 CFR Part 382 (Part 382), with respect to the filing of an annual report detailing disability-related complaints that Jetstar received from passengers in calendar year 2007. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and violations of Part 382 also violate the ACAA. This order directs Jetstar to cease and desist from future similar violations of Part 382 and the ACAA and assesses the carrier $30,000 in civil penalties.

V1 Jets International, Inc. 2009-10-11

This consent order concerns violations by V1 Jets International, Inc., (“V1 Jets”) of 49 U.S.C. § 41101, the Department’s aviation licensing requirements, and 49 U.S.C. § 41712, which prohibits ticket agents and air carriers from engaging in unfair and deceptive trade practices and unfair methods of competition. This order also concerns V1 Jets’ separate and distinct violation of 14 CFR 399.80(a), which proscribes certain practices by ticket agents that constitute unfair and deceptive practices and unfair methods of competition. This order directs V1 Jets to cease and desist from such further violations and assesses V1 Jets a compromise civil penalty of $40,000.

Canadian Helicopters Limited 2009-9-10

This order concerns unauthorized air transportation by Canadian Helicopters Limited/ Helicopteres Canadiens Limitee (Canadian Helicopters) between Canada and the United States (U.S.) in violation of 49 U.S.C. §§ 41301 and 41712. It directs Canadian Helicopters to cease and desist from further violations of these statutory provisions and to pay a compromise civil penalty of $125,000 (US).

Spirit Airlines, Inc. 2009-9-8

This consent order concerns violations by Spirit Airlines, Inc., (Spirit) of the Department’s oversales rule, 14 CFR Part 250; accounting and reporting requirements, 14 CFR Part 241; record retention requirements, 14 CFR 249.20 and 14 CFR 382.70; consumer information requirements, 14 CFR 382.45(d) and 14 CFR 250.9; full-fare advertising rule, 14 CFR 399.84; Article 17 of the Montreal Convention; and domestic baggage liability rule, 14 CFR Part 254.

Costa Cruise Lines N.V. 2009-9-3

This consent order concerns advertisements by Costa Cruise Lines N.V.1, (“Costa Cruise Lines”) that violate the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84) and constitute unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Costa Cruise Lines to cease and desist from future violations and assesses the company compromise civil penalties of $ 35,000.

Hawaiian Airlines, Inc. 2009-8-4

This consent order concerns violations by Hawaiian Airlines, Inc., of the Department’s code-share disclosure rule, 14 CFR Part 257, and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.

It directs Hawaiian Airlines to cease and desist from future violations of Part 257 and section 41712, and assesses the carrier $50,000 in civil penalties.

Continental Airlines, Inc. 2009-8-3

This consent order concerns Internet advertisements by Continental Airlines, Inc., (Continental) that violate the full fare advertisement requirements specified in 14 CFR Part 399 and 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. This order directs Continental to cease and desist from future violations, and assesses the carrier a compromise civil penalty of $75,000.

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