This consent order concerns Internet advertisements by Air Canada that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Air Canada to cease and desist from future violations of section 399.84 and section 41712, and assesses the carrier a compromise civil penalty of $50,000.
The U.S. Department of Transportation (DOT) today fined Air Canada $50,000 for violating the Department’s rules prohibiting deceptive price advertising in air travel.
This consent order concerns certain fare displays on Air Canada’s U.S. website (www.aircanada.com) and certain displays of Air Canada fares on Travelocity.com, a major travel vendor and agent of Air Canada, that failed to comply with the Department’s rule on full fare advertising, 14 CFR 399.84. These fare displays, in addition, constituted unfair and deceptive trade practices and unfair methods of competition in violation of 49 U.S.C. § 41712. Based on these violations, the order assesses a compromise civil penalty of $10,000 and directs the carrier to cease and desist from future similar violations.