Contact Us
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
Air Consumer Protection
How Can We Help You?
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File a consumer complaint with DOT How to file an air travel complaint with DOT |
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Air Travel Consumer Reports DOT's Monthly Ranking of Airlines |
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Rules, Guidelines, and Enforcement Orders Common consumer rules, and guidance to the industry on certain issues |
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Aviation Safety and Security Links to the TSA (security) and FAA (safety) |
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Travel Tips & Publications Consumer information for air travelers and airlines |
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Service Cessations and Bankruptcy Consumer advice concerning airlines that have stopped operating or filed for bankruptcy protection |
Updated: Tuesday, March 20, 2012
About Us
The Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, including its Aviation Consumer Protection Division, monitors compliance with and investigates violations of the Department of Transportation’s (Department) aviation economic, consumer protection, and civil rights requirements. The Office also provides legal review and support on aviation economic licensing matters.
Tags
ConsumerAviationConsumer Protection