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Public Complaints about Guidance Documents

Overview

Pursuant to the OMB Bulletin, we have also designated specific offices to receive and address public complaints that we are not complying with the OMB Bulletin or that we are treating a significant guidance document as a binding requirement.  These offices will respond promptly and appropriately to any complaints.  For each designated office in DOT, we have provided, below, the name and contact information.

Office of the Secretary

    Anne Bechdolt, Attorney-Advisor
    Office of Regulation and Enforcement
    1200 New Jersey Avenue, SE.
    W94-302
    Washington, DC  20590
    202-366-9318  (telephone)
    202-366-9313  (fax)
    OST_Guidance_Complaints@dot.gov

  Federal Aviation Administration

    Rebecca MacPherson
    Assistant Chief Counsel for Regulations
    Federal Aviation Administration
    800 Independence Avenue, SW.
    Washington, DC  20591
    202-267-3073 (telephone)
    202-267-7971 (fax)
    rebecca.macpherson@faa.gov

Federal Highway Administration

    Jennifer Outhouse, Attorney-Advisor
    Office of Chief Counsel
    1200 New Jersey Avenue, SE.
    E82-107
    Washington, DC  20590
    202-366-1381 (telephone)
    202-366-1380 (fax)   

Federal Motor Carrier Safety Administration

    Steve LaFreniere
    Regulatory Ombudsman (MC-OM)
    Federal Motor Carrier Safety Administration
    1200 New Jersey Avenue, SE.
    Washington, DC  20590
    202-366-0596 (telephone)
    202-366-3224 (fax)
    Steven.LaFreniere@dot.gov

Federal Railroad Administration

     Kathryn Shelton
     Office of Chief Counsel
     1200 New Jersey Avenue, SE.
     Washington, DC  20590
     202-493-6068 (fax) (Attn:  FRA Guidance Liaison)
     FRA_Guidance_Complaints@dot.gov

Federal Transit Administration

    Holly Vandervort
    1200 New Jersey Avenue, SE.
    East Building, 5th Floor
    Washington, DC  20590
    202-366-4063 (telephone)
    202-366-3809 (fax)
    holly.vandervort@dot.gov

  
Maritime Administration

    Christine Gurland, Assistant Chief Counsel for Legislation and Regulations
    1200 New Jersey Avenue, SE.
    W24-312
    Washington, DC  20590
    202-366-5157 (telephone)
    202-366-7485 (fax)
    christine.gurland@dot.gov

National Highway Traffic Safety Administration

    Stan Feldman
    Office of the Chief Counsel
    National Highway Traffic Safety Administration
    1200 New Jersey Avenue, SE.
    West Building
    Washington, DC  20590
    202-366-9511 (telephone)

Pipeline and Hazardous Materials Safety Administration
     
    Ms. Kia Gaskins
    Office of Chief Counsel
    Pipeline and Hazardous Materials Safety Administration
    1200 New Jersey Avenue, SE.
    East Building, 2nd Floor (PHC)
    Washington, DC  20590
    202-366-7041 (fax) (Attn:  PHMSA Guidance Liaison)
    PHMSA_Guidance_Complaints@dot.gov

Research and Innovative Technology Administration

      Office of Chief Counsel
      202-366-5498 (telephone)

Saint Lawrence Seaway Development Corporation

      This agency does not issue Guidance.

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Updated: Tuesday, September 25, 2012