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Basic Mediation Skills 3 day course

The Basic Mediation Skills course provides participants with a practical understanding of mediation by placing them in the mediator’s chair. From this vantage point, participants can gain invaluable insight into what makes the process work and how it can best be used. The course covers the “nuts-and-bolts” of the mediation process, including fundamentals of communication (particularly active listening) and negotiation. Participants will also learn how to find creative ways to resolve conflict by identifying and shaping resolutions around underlying interests.

The course uses a variety of learning vehicles, including lecture, simulations and participatory role play exercises. Lectures are followed by opportunities to apply new concepts and skills to concrete real world solutions. Performance is then critiqued by experienced neutrals, providing practical insights and opportunities to enhance skills.

Leadership Competencies emphasized in this course include:
Conflict Management
Creativity/Innovation
Flexibility
Influencing/Negotiating
Interpersonal Skills
Oral Communication
Problem Solving

Who Should Attend:
Anyone interested in learning how to mediate or in understanding the mediation process.

NOTE: We strongly advise co-mediating several cases with an experienced mediator before students attempt to mediate alone. Therefore, we facilitate co-mediation opportunities whenever possible
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Registration
To register for courses, please send an email request to CADR@dot.gov. Please include your name and telephone number, the name of your agency, and the course for which you wish to register. You will be notified of space availability. 

 

 

Basic Mediation 3-Day Training Course

2012 Course Schedule

 

Updated:12/22/2011