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Human Resource Management

About Us

The Office of Human Resources is part of the Office of the Assistant Secretary for Administration in the Office of the Secretary of Transportation.

Our office provides HR leadership, policy, strategic planning, and consultative services for our managers and employees. We also provide information about our workforce and employment opportunities to the public and we manage the department's automated personnel systems.

Main Contacts
DOT Careers Main Page  
Disability Resource Center 202-493-0625
Sign Language Interpreting Services (Headquarters) 202-366-9433
Toll Free Information Line 800-525-2878
Job Hotline/Fax on Demand 202-366-9397
Employment and Salary Verification 800-367-2884
Employee Benefits Team 202-366-4459


It is the mission of the Departmental Office of Human Resource Management to provide leadership to the U.S. Department of Transportation by:

  • Delivering efficient, timely and cost effective services in a customer-focused manner;
  • Developing policies and programs to build and enhance a diverse, highly functioning workforce;
  • Providing employee-focused programs to foster professional competency and wellness; and
  • Collaborating with our partners to enhance and support organizational excellence.


Within the next five years, the Departmental Office of Human Resource Management will lead the U.S. Department of Transportation to be the employer of choice within the Federal Government and Center of Excellence for human resource programs and services.


People are the primary resource of our organization. We aspire to the highest level of excellence in our programs and services. We strive for balance in our work and family life. We believe that a high level of professionalism, keen understanding, commitment, and exchange of ideas encourages individual growth and organizational advancement.

Key Officials

Organization and Associate Director Phone Email
Human Capital Planning and Solutions (M-11)
Brian Crewe, Associate Director
(202) 366-0114
HR Systems (M-12) 
Stephanie Robbs, Associate Director
(202) 366-5140
Human Resources Policy (M-13)
Sineta Robertson, Acting Associate Director
(202) 366-6202
Workforce Quality (M-14) 
Linda Cross, Associate Director
(202) 366-2291
Employment and Executive Resources (M-15)
Nancy Gauthier, Team Leader
(202) 366-9453
Human Resources Operations (M-16)
Susan Schwartz, Acting Associate Director
(202) 366-4886
Updated: Friday, June 21, 2013