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HR Operations

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Operations Main Contacts

Susan SchwartzAssociate Director202-366-4886
Tia MurphyDeputy Associate Director202-366-4045
Lacy MuirEmployee and Labor Relations202-366-9444
VacantTraining Officer202-366-5098
Glenda WhitingProgram Manager202-366-3887

HR Service Team

Michelle CrawleyHR Specialist202-366-4613
Frances DowdHR Specialist202-366-3893
Lisa HudnellHR Specialist202-493-0554
Elizabeth JenkinsHR Specialist202-366-3045
Jastine CaineHR Specialist (Systems)202-366-1214
Ana LanningHR Specialist202-366-7126
Yana O'BannanHR Specialist202-366-4237

Benefits Team

Benefits Main Phone Number 202-366-4459
Senia TuckerBenefits and Entitlements202-366-6390
Delores GriffinBenefits and Entitlements202-366-4140

HR Services Frequently Used Numbers

Automation/Processing Main Phone Number 202-366-4075
Payroll Hotline 800-662-4324
Employee ExpressView and make discretionary payroll and personnel changes888-353-9450

The Work Number
(also accessed via EEX after logging in) For more information click here.

Employment/Income Verification

DOT Employer Code: 11433
Employees: 800-367-2884
Lenders/Lessor: 800-367-5690

Customer Service:


Updated: Friday, January 2, 2015