Consumer Report

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May 2014 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight Delays: March 2014 / 12 Months Ending March 2014
Mishandled Baggage: March 2014
Oversales: 1st Quarter 2014
Consumer Complaints: March 2014
Customer Service Reports to the Dept. of Homeland Security: March 2014
Airline Animal Incident Reports: March 2014

Redacted Animal Incident Reports

March 2014 Reports:

Updated: Tuesday, May 13, 2014