Consumer Report

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June 2013 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight Delays: April 2013 / 12 Months Ending April 2013
Mishandled Baggage: April 2013
Oversales: 1st Quarter 2013
Consumer Complaints: April 2013
Customer Service Reports to the Dept. of Homeland Security: April 2013
Airline Animal Incident Reports: April 2013

Redacted Animal Incident Reports

Updated: Tuesday, June 25, 2013