Enforcement Order

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Third Party Complaint of Benjamin Edelman v. Cathay Pacific Airways Limited 2013-8-23

About this Order

On February 6, 2013, Mr. Benjamin Edelman (the Complainant) filed a third-party complaint under 14 CFR 302.401 against Cathay Pacific Airways Limited (Cathay) alleging that the carrier,in fare displays available through a third-party booking engine at http://rtw.oneworld.com/, misrepresented carrier-imposed surcharges as government taxes and fees. The website, owned and managed by oneworld Management Company, Inc. (oMC), provides a booking engine for round-the-world itineraries on behalf of its members, the oneworld alliance carriers. The complaint alleges that the fare misrepresentations on the oMC site violated 49 U.S.C. § 41712, which proscribes unfair and deceptive trade practices.

Updated: Friday, August 30, 2013