Enforcement Order

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United Air Lines, Inc. 2013-2-9

About this Order

This consent order concerns violations of 14 CFR Parts 259 and 244, and 49 U.S.C. §§ 41708 and 41712, involving the failure by United Air Lines, Inc. (United), as required, to inform passengers on a flight delayed at the gate of the opportunity to deplane, as well as its unwarranted inclusion of the flight in its July 2012 Tarmac Delay Report. This order directs United to cease and desist from future similar violations of Parts 259 and 244 and sections 41712 and 41708 and assesses the carrier $130,000 in civil penalties.

Updated: Thursday, February 14, 2013