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Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
JetBlue Airways Corporation 2012-8-25
About this Order
This consent order concerns violations of 14 CFR Part 259 and 49 U.S.C. § 41712 involving the failure by JetBlue Airways Corporation (JetBlue) as required to inform passengers on a flight delayed at the gate for a lengthy period of time of the opportunity to deplane.
Moreover, JetBlue failed to include certain required assurances in its contingency plan for lengthy tarmac delays. This order directs JetBlue to cease and desist from future similar violations of Part 259 and section 41712 and assesses the carrier $90,000 in civil penalties.
Updated: Thursday, January 3, 2013