Enforcement Order

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Travelocity.com LP 2012-7-30

eo_2012-7-30.pdf

About this Order

This consent order concerns certain Internet advertisements by Travelocity.com LP (Travelocity) through its flexible dates tool that, for certain international searches, did not include fuel surcharges in the fare. The omission of fuel surcharges in advertised fares violates the full fare advertising requirements specified in 14 CFR 399.84 and the statutory prohibition against unfair and deceptive practices in the sale of air transportation, 49 U.S.C. § 41712.

This consent order directs Travelocity to cease and desist from future violations of 14 CFR 399.84 and section 41712 and assesses the carrier a compromise civil penalty of $180,000.

Updated: Thursday, January 3, 2013