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Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
This order concerns violations by Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V., (Volaris) of 14 CFR 399.85(b) and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.
It directs Volaris to cease and desist from future similar violations and assesses the carrier $130,000 in civil penaltie
