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Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
This consent order concerns violations by Frontier Airlines, Inc., (Frontier) of the Department’s requirements in 14 CFR 234.11 to display on-time performance data for each domestic flight for which schedule information is available on the initial listing of flights on its website. These violations of section 234.11 also constitute unfair and deceptive practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Frontier to cease and desist from future violations of section 234.11 and 49 U.S.C. § 41712 and assesses the carrier $40,000 in civil penalties.
