Contact Us
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
Continental Airlines, Inc. 2011-6-1
About this Order
This consent order concerns violations by Continental Airlines, Inc., (Continental) of the full-fare advertising requirements specified in 14 CFR 399.84 and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. This order directs Continental to cease and desist from future violations of section 399.84 and section 41712, and assesses the carrier a compromise civil penalty of $120,000.
Updated: Thursday, January 3, 2013