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Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
Expedia, Inc. 2011-4-18
About this Order
This consent order concerns air fare advertisements by Expedia, Inc. (Expedia), that failed to provide the full fare or adequate notice of additional taxes and fees with respect to certain sale fares in violation of the Department’s full-price advertising requirements, 14 CFR 399.84, and therefore constituted an unfair and deceptive practice and unfair method of competition in violation of 49 U.S.C. § 41712. By this order, the Department directs Expedia to cease and desist from future similar violations and assesses $29,000 in civil penalties.
Updated: Thursday, January 3, 2013