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Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
LAN Airlines, S.A. 2011-10-18
About this Order
This consent order concerns violations by LAN Airlines, S.A., (LAN) a foreign air carrier, of the full fare advertising requirements specified in 14 CFR 399.84 and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It directs LAN to cease and desist from future violations of section 399.84 and section 41712 and assesses the carrier a compromise civil penalty of $50,000.
Updated: Thursday, January 3, 2013