Contact Us
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
This consent order concerns Internet advertisements by Aerovías de México, S.A. de C.V. (Aeromexico) that violated the full fare advertisement requirements specified in 14 CFR Part 399 as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Aeromexico to cease and desist from future violations of Part 399 and Section 41712, and assesses the carrier a compromise civil penalty of $60,000.
