Contact Us
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
This consent order concerns Internet advertisements by Compania Panameña de Aviación, d/b/a Copa Airlines, Inc. (Copa) that violated the full fare advertisement requirements specified in 14 CFR Part 399 as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Copa to cease and desist from future violations of Part 399 and Section 41712, and assesses the carrier a compromise civil penalty of $50,000.
