Contact Us
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
This consent order concerns advertisements by Educational Opportunities Tours, Inc., (EOT) that violated 14 CFR 399.84, the Department’s rule on requiring disclosure of the full fare in advertising, 14 CFR 399.80(f), prohibiting misrepresentations by ticket agents, and 49 U.S.C. § 41712, which prohibits unfair and deceptive practices by air carriers and ticket agents. This order assesses a compromise civil penalty of $60,000 and directs EOT to cease and desist from future similar violations.
