Contact Us
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
This order concerns violations by Jetstar Airways Pty Limited ABN 33 069 720 2431 (Jetstar), a foreign air carrier subsidiary of Qantas Airways, of the requirements of 14 CFR Part 382 (Part 382), with respect to the filing of an annual report detailing disability-related complaints that Jetstar received from passengers in calendar year 2007. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and violations of Part 382 also violate the ACAA. This order directs Jetstar to cease and desist from future similar violations of Part 382 and the ACAA and assesses the carrier $30,000 in civil penalties.
