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Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
Frontier Airlines, Inc. 2008-11-1
About this Order
This Consent Order concerns violations by Frontier Airlines, Inc., (Frontier) of the Department’s oversales rule, 14 CFR Part 250, and 49 U.S.C. § 41712, which prohibits unfair and deceptive practices, stemming from the carrier’s failure to provide cash compensation to passengers who are involuntarily denied boarding. The order assesses Frontier a civil penalty of $40,000.
Updated: Thursday, January 3, 2013