Enforcement Order

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AirTran Airways, Inc. 2008-5-38

About this Order

This consent order concerns fare displays by AirTran Airways on its website (www.airtran.com) that failed to comply with the Department’s rule on full fare advertising, 14 CFR 399.84. The carrier’s website failed to include fuel surcharges applicable to advertised fares in certain markets. These advertising practices, in addition, constituted an unfair and deceptive trade practice and an unfair method of competition in violation of 49 U.S.C. § 41712. Based on these violations, this order assesses a compromise civil penalty of $45,000 and directs the carrier to cease and desist from future similar violations.

Updated: Thursday, January 3, 2013