Contact Us
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
This consent order concerns radio advertisements by Iberia Lineas Aereas de Espana, S.A., (Iberia Airlines) that fded to comply with the Department's rule on fare advertising, 14 CFR 399.84, and thereby violated the statutory proscription in 49 U.S.C. § 41712 against unfair and deceptive practices. This order directs Iberia Airlines to cease and desist from future violations and assesses the carrier a compromise civil penalty of $35,000.
