Enforcement Order

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Complaint of Kyle Heck v. Southwest Airlines, Inc. 2003-3-5

On December 9, 2002, Kyle Heck filed a third-party enforcement complaint  under section 302.401 of the Department's Procedural Rules (14  CFR  302.401) against  Southwest Airlines, Inc. (Southwest), alleging that the carrier discriminated against him as a disabled passenger on at least two occasions.

Updated: Thursday, March 21, 2013