Contact Us
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
Aviation Rules
Reporting of loss, death, or injury of animals
| Rules | |
|---|---|
| Extension of Comment Period | PDF Version |
Haiti earthquake relief
| Name | Document |
|---|---|
| Haiti Earthquake Relief | |
| Charter brokers | View PDF |
| Part 125 operators | View PDF |
| Charter Broker Exemption Extension | View PDF |
| Part 125 Operators Exemption Extension | View PDF |
Enhancing Airline Passenger Protections: Parts 234, 250, 253, 259 and 399, Baggage and Other Consumer Issues
| Rule #1 | ||
|---|---|---|
| Rule #1 Issued December 2009 | View PDF | |
| Frequently Asked Questions to Rule #1 | View PDF | |
| Tarmac Delays: Denial of request for exemption | View PDF | |
| June 2010 Amendment to Rule #1: Web posting date for flight delay information | View PDF | |
| Rule #2 | ||
| Rule #2, Issued April 2011 amendment concerning baggage and other consumer issues | View PDF | MS Word Version |
| Frequently Asked Questions on Rule #2 | View PDF | |
| Summary of June 15, 2012 changes to Rule #2 FAQ’s | PDF Version | |
| Summary of January 11, 2012 changes to Rule #2 FAQ’s | PDF Version | |
| Limited Extension of Effective Date For Certain Provisions in Rule #2 | PDF Version | |
| Powerpoint presentations summarizing Rule #2 | View Powerpoint | |
| Notice of enforcement policy: oversale notice for foreign carriers | PDF Version | |
| Accounting and Reporting Directive, Part 244 – Reporting of Tarmac Delay Data | ||
| Guidance: Price Increases for Ancillary Services Not Purchased With Ticket | PDF Version | |
| Response to petition to delay the effective date of 14 CFR 399.85(c) and 399.87 | PDF Version | |
| Request to Extend Compliance Relief | PDF Version | |
P.L. 112-95: Filing Tarmac Delay Plans With DOT
| Rules | |
|---|---|
| Text of P.L. 112-95 | PDF Version |
| February 24, 2012 DOT implementing notice | PDF Version |
| List of carriers with 30 or more seats that must submit tarmac delay plans to DOT | PDF Version |
| P.L. 112-95: Filing tarmac delay contingency plans with DOT | PDF Version |
Part 382, Passengers with Disabilities
| Rules | |
|---|---|
| Rule in effect through May 12, 2009 | PDF Version |
| Rule in effect beginning May 13, 2009 | PDF Version |
| Frequently Asked Questions | PDF Version |
| Web sites and automated kiosks | |
| Supplemental Notice of Proposed Rulemaking (September 2011) | PDF Version |
| Preliminary Regulatory Evaluation (September 2011) | PDF Version |
| Initial Regulatory Flexibility Analysis (September 2011) | PDF Version |
| U.S. Airports: captioning, lifts, service animal relief areas, etc | |
| Notice of Proposed Rulemaking (September 2011) | PDF Version |
14 CFR Rules
Updated: Tuesday, January 22, 2013
