Consumer Report

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Air Travel Consumer Reports for 1999

Overview

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings. The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to reports from 1999.  

How the Report is Organized

The report is divided into four sections. These sections deal with flight delays, mishandled baggage, oversales and consumer complaints. Each section of the report is preceded by a brief explanation of how to read and understand the information provided.

Reports

December 1999 Report
Flight Delays: October 1999
Mishandled Baggage: October 1999
Oversales: 3rd Quarter 1999 / January - September 1999
Consumer Complaints: October 1999
Disability Complaints: October 1999

November 1999 Report
Flight Delays: September 1999
Mishandled Baggage: September 1999 / January - September 1999
Oversales: 2nd Quarter 1999 / January - June 1999
Consumer Complaints: September 1999 (tables 1-4) / September 1999 (rankings - table 5) / January - September 1999 (tables 1-4) / January - September 1999 (table 5)

October 1999 Report
Flight Delays: August 1999
Mishandled Baggage: August 1999
Oversales: 2nd Quarter 1999 / January - June 1999
Consumer Complaints: Aug. 1999 (table 1-5) / Aug. 1999 (Table 6) 
 

September 1999 Report
Flight Delays: July 1999
Mishandled Baggage: July 1999
Oversales: 2nd Quarter 1999 / January - June 1999
Consumer Complaints: July 1999 Tables 1-5 / July 1999 (Table 6) 
 

August 1999 Report
Flight Delays: June 1999
Mishandled Baggage: June 1999 / January - June 1999
Oversales: 1st Quarter 1999
Consumer Complaints: June 1999 Tables 1-5 / June 1999 Table 6
January - June 1999 Tables 1-5 / January - June 1999 Table 6 
 

July 1999 Report
Flight Delays: May 1999
Mishandled Baggage: May 1999
Oversales: 1st Quarter 1999
Consumer Complaints:
May 1999 Tables 1-5 / May 1999 Table 6 
 

June 1999 Report
Flight Delays: April 1999
Mishandled Baggage: April 1999
Oversales: 4th Quarter 1998 / January - December 1998
Consumer Complaints:
April 1999 Tables 1-5 / April 1999 Table 6

May 1999 Report
Flight Delays March 1999
Mishandled Baggage: March 1999 / January - March 1999
Oversales: 4th Quarter 1998 / January - December 1998

Consumer Complaints:
March 1999 Tables 1-5 / March 1999 Table 6
January - March 1999 Tables 1-4 / January - March 1999 Table 5 

April 1999 Report
Flight Delays: February 1999
Mishandled Baggage: February 1999
Oversales: 4th Quarter 1998 / January - December 1998
Consumer Complaints: Tables 1-5 / Table 6

March 1999 Report
Flight Delays: March 1999
Mishandled Baggage: January 1999
Oversales: 4th Quarter 1998 / January - December 1998
Consumer Complaints: Tables 1-5 / Table 6

February 1999 Report
Flight Delays: December 1998 / 12 Months Ending December 1998
Mishandled Baggage: December 1998 / 12 Months Ending December 1998
Oversales: 3rd Quarter 1998 / January - September 1998
Consumer Complaints: December 1998

January 1999 Report
Flight Delays: November 1998 / 12 Months Ending November 1998
Mishandled Baggage: November 1998 
Oversales: 3rd Quarter 1998 / January - September 1998
Consumer Complaints: November 1998

Updated: Wednesday, November 21, 2012