Contact Us
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
Powerpoint presentations summarizing Rule #2
Powerpoint presentations from July 2011 DOT forums on April 2011 Rules on tarmac delays and other consumer issues
| Documents | |
|---|---|
| Overview, Tarmac Delays, Customer Service Plans, and Response to Consumer Problems | PPT Version |
| Tarmac Delay Reporting | PPT Version |
| Baggage and other fees, Advertising, and Price increases | PPT Version |
| Flight Status Notification | PPT Version |
| Oversales | PPT Version |
Updated: Tuesday, October 23, 2012
