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DOT 91-04
Contact: Bill Mosley, Tel.: (202) 366-4570
Monday, June 21, 2004
DOT, Delta Reach Settlement
Regarding Discrimination Against Passengers
The U.S. Department of Transportation (DOT) today announced a consent order
reflecting an agreement with Delta Air Lines regarding treatment of certain air
travelers who are or were perceived to be of Arab, Middle Eastern or Southeast
Asian descent and/or Muslim in the period following the Sept. 11, 2001 terrorist
attacks.
The order finds that Delta acted in a manner inconsistent with federal laws that
prohibit discrimination and requires the carrier to provide civil rights
training over the next two years to its pilots, flight attendants and passenger
service agents at a total cost of no less than $900,000 in addition to that
which Delta already provided since the Sept. 11 attacks. Delta is also ordered
to cease and desist from future violations of federal anti-discrimination
statutes. While Delta agreed to the settlement, the carrier denied violating the
law.
United, American and Continental Airlines have reached similar settlements with
the department.
Documents relating to the settlement with Delta may be obtained on the Internet
at http://dms.dot.gov, docket number
OST-2004-16943.
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