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DOT 12-06
Contact: Brian Turmail
Tel.: (202) 366-4570
Thursday, January 26, 2006

U.S. Transportation Secretary Norman Y. Mineta Says New Orleans Transit Workers Who Serve Despite Personal Losses Are “Hurricane Heroes”

New Orleans transit employees directing critical bus service for Hurricane Katrina evacuees while living and working out of temporary facilities in Baton Rouge, LA are “hurricane heroes” according to U.S. Transportation Secretary Norman Y. Mineta, who visited them Thursday.

Mineta toured a facility being used by the New Orleans Regional Transit Authority (NORTA) to maintain and repair buses, dispatch transit service in Baton Rouge, and house dozens of displaced employees.

“In less than five months, you have taken a devastated transit infrastructure and you have begun to bring it back to life,” Mineta said. Soon after the hurricane, NORTA began to serve about 2,800 passengers a day in Baton Rouge, running routes that focus on stops in temporary housing areas established for evacuees. Ridership has grown to about 14,000 passengers a day in New Orleans, he said.

Mineta praised transit workers for their service and sacrifice. “Each and every one of you continue to make an extreme personal sacrifice every day to make sure that citizens throughout this area are able to rebuild their lives… even as you try to rebuild yours,” Mineta said. “You are all hurricane heroes,” he added.

As evacuees nearly doubled the population of Baton Rouge almost overnight, the local transit system was overloaded, Mineta noted. In addition, the city of New Orleans was left with damaged streetcars and buses, he said. “When FEMA established temporary facilities for evacuees in locations with no public transportation, NORTA filled the gaps,” Mineta said.

Today, with $47 million from FEMA, the Federal Transit Administration is working with NORTA to bolster local service in Baton Rouge and provide emergency transit service in New Orleans. NORTA currently operates 44 buses on 13 routes in Baton Rouge, and 59 buses on 30 routes in New Orleans, including paratransit service as needed.

“The hurricanes forced us out of the box in the way we respond to urgent needs in disaster situations,” Mineta added. “Hurricane Katrina has asked much of public servants and of the transit community. And you have risen to the challenge,” he concluded.

The Secretary is touring the Gulf Coast this week to recognize people who responded to the hurricanes. On Wednesday, Mineta visited Lackland Air Force Base in San Antonio, TX, where he spent time with troops who helped transport and care for hurricane evacuees during the largest domestic airlift in U.S. history. On Friday, he will travel to Jacksonville, FL to meet with truck drivers who delivered thousands of loads of life-saving supplies to the storm-ravaged region.

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Click here for Secretary Mineta's Remarks


Briefing Room